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Legal & Compliance

Privacy Policy

At TeraMed, we prioritize the confidentiality and security of your personal and health information. This policy explains our data practices in detail.

/1 Information Collection

We collect information that you provide directly to us when you create an account, place an order, or communicate with our pharmacists.

Identity Data

Name, age, gender, and government-issued ID for prescription validation.

Contact Data

Phone number, email address, and precise delivery coordinates.

Health Data

Prescriptions, medical history, and allergy information provided for safety.

Payment Data

Transaction details processed via secure, PCI-DSS compliant gateways.

/2 How We Use Your Data

Your data is utilized strictly to provide medical services and improve your experience.

  • Verifying prescriptions with registered pharmacists.
  • Coordinating with delivery partners for timely drops.
  • Sending health reminders and refill alerts.
  • Detecting and preventing fraudulent transactions.

/3 Data Sharing

We only share data with essential service providers under strict confidentiality agreements.

  • Partner Pharmacies: To fulfill your specific medication orders.
  • Logistics Partners: Limited to delivery name, address, and phone number.
  • Regulatory Bodies: Only when required by law or safety mandates.

Detailed Privacy Commitment

TeraMed (the "Platform") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information such as your name, email address, and telephone number. We also collect health-related information including medical history and prescriptions to provide our services effectively.

2. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

TeraMed
Official TeraMed Document © 2026
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